Use telehealth to expand access to health services for PWH

Pillar: Treat
Goal: Improve access to care and improve treatment for 75% of PWH by 2025.
Strategy: Use telehealth to expand access to health services for PWH.
Target: Everyone

Key Activities:

High Priority and Disruptively Innovative

  1. Identify an existing mobile app already approved by Ryan White that can be used for telehealth appointments.
  2. Identify and recruit local doctors and nurses/clinics who can participate in telehealth.
  3. Create a survey to gauge how people (doctors, nurses, clinics, and patients) feel about using telehealth (challenges, benefits, future extension, etc.).
  4. Research the use of expanded telehealth services beyond medical appointments (nutrition, mental health, etc.).
  5. Secure telehealth locations with trusted agencies throughout Memphis to accommodate patients who do not have access to equipment to participate in telehealth services.
  6. Continue to offer telehealth services post-COVID; reduce restrictions, making it more accessible to facilitate continued adherence.

Key Partners

MATA (public transportation agency) CDC/RW, Consumers, Health providers, Uber and Lyft gift cards (and partnerships with the companies)

Potential Funding Sources

  • Grants

Estimated Funding Allocation

  • $3000-Mobile Application Maintenance
  • $2000 (transportation cards)
  • $5000 (equipment for tele- health delivery and program support)

    Total: $10,000


(Reported annually, locally monitored more frequently)

  • # of Ryan White providers who use telehealth
  • # of non-medical services using telehealth

Monitoring Data Source

  • Surveys